Tuesday, July 10, 2012

Above All Roofing FAQ's

Q: Are you licensed and insured?

A: Yes, we are licensed (#436690), bonded and fully insured.

Q: Are your estimates/inspections free and how long are estimates valid?

A: Estimates/inspections are free and are valid for 30 days. Past 30 days it is best to call us and ask if a re-estimate is needed. Often an estimate will be good beyond 30 days but this depends on material costs.

Q: Can I have my roof done in the winter or during bad weather?

A: Above All Roofing does roofing year round. It usually only takes 3-6 hours to actually tear of the existing roof and apply water tight underlayment. The new roof itself can often be installed in less than perfect weather.

Q: What does your price include?

A: Everything from A-Z. The weather stopper roofing system, all labor, materials, permit, dumpster, dump fees, clean up, and also AAR's experience, workmanship, and warranty.

Q: Is removing my old roof required?

A: Not always, but it is usually recommended. Primarily, it aids in assessing the condition of the roof deck or substructure. It is not uncommon for us to find unknown dry rot, wet decking, or pests at the time of tear off. With the roof removed, these problems can be addressed right away before any further damage occurs. Furthermore, removal of the old roof allows for the proper underlayments to be installed insuring long roof life.
Note: Local building codes often limit the numbers of roofing layers allowed (usually 2)

Q: What sort of warranty do you carry?

A: Warranties vary from manufacturer to manufacturer. Many have non-prorated, full replacement policy for a period of time, followed y a prorated period. AAR's relationship with several manufacturers extends standard warranties, lenghtening protection periods, in some cases up to 50 years, non-prorated.

Q: I plan on getting my roof done and my home sided/painted. Should I have to be done first?

A: Regarding construction jobs, you want to start at the top and work your way down. This prevents new materials from being damaged during roof removal.

Q: What is the difference between a fiberglass laminate and 3-tab shingles?

A: A laminate is composed of two shingle strips glues together in a way that creates a random appearance. They are rated for 25, 30, 40 and 50 years depending on the quality of thickness. The weight per square is a one layer, flat shingle. It has vertical key ways (slots) across it to create its pattern. It is available in 215 and 30 year ratings.

Q: I am planning to have my home re-roofed soon, but am concerned about my landscaping being damaged. What assurances do you have for these concerns?

A: Above All Roofing uses several techniques regularly to avoid landscaping damage. A brief inspection of your property helps develop a plan to prevent any and all damage to landscaping.

Q: How long does an average roofing job take?

A: Once we have started work on your home that work is not interrupted until it is completed - weather permitting. In general, most re-roofs take 1-2 days. When your job is scheduled, it is the only job for that crew until completion.

Q: My roof seems to be leaking and it is not raining. Why?

A: Condensation is most likely your problem. Vaulted ceilings are prone to this problem and may need to be vented, if possible, at the ridge and eaves. A moist crawl space can produce 20 gallons of water vapor per 1000 square feet and should be covered with 6 mil visqueen. Also, plants, bath vans, and other humidity all contribute to condensation problems. Another possibility could be plumbing leaks from toilets or sinks and the piping that connects to them.

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